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OPG – Learning Strategy Consultancy
/in Uncategorized /by TEDOPG – Learning Strategy Consultancy Supporting Office of the Public Guardian (OPG) to become ‘digital by default’ and an ‘exemplar of digital delivery’ throughout the agency and within the Ministry of Justice (MoJ). The challenge Our population is ageing and more people are living with dementia. This increases demand for OPG’s services, as they protect […]
The Football Association Totara LMS and Adapt Elearning
/in Uncategorized /by TEDThe Football Association Totara LMS and Adapt Elearning The FA Education platform, utilising Totara LMS, is seamlessly integrated with the main website, supporting the development of football through online channels. FA Education is the educational arm of The Football Association, responsible for the delivery of a qualifications and CPD framework to multiple disciplines. These disciplines […]
Artex Multi-Device Product Knowledge Elearning
/in Uncategorized /by TEDUse multi-device elearning to contribute to a culture of product learning within B&Q so that shop floor staff gain the confidence, knowledge and skills to have valuable conversations with customers and ultimately increase product sales. The challenge Artex1 wanted to take a fresh approach to training. They wanted to provide all B&Q staff with greater […]
McDonald’s Till Training Game Case Study
/in Uncategorized /by TEDDeliver an engaging and memorable learning experience to learners to support the launch of a new till system to 1,300 restaurants, having fun on the way. The challenge McDonald’s came to City & Guilds Kineo with a challenge. A launch of new till system was fast approaching. They wanted to give learners an opportunity to […]
Blended Learning With Coats PLC
/in Uncategorized /by TEDA blended learning solution that gives managers the tools they need to succeed by building leadership skills through a range of training approaches. The challenge Coats plc set new strategic goals aimed at increasing its focus on product innovation. This made it essential for them to build leadership capabilities from within. Coats partnered with Kineo […]
Given Imaging – Blended Learning & Moodle LMS
/in Uncategorized /by TEDMoving from one-to-one medical training sessions to a digital system, allowing physicians to access course content via the internet and practice in their own time. The challenge Given Imaging (GI), acquired by COVIDIEN corporation in early 2014, is a leading provider of patient friendly solutions to aid in the diagnosis of internal diseases of the […]
Tradelink Product Knowledge & Customer Experience Training
/in Uncategorized /by TEDImproving sales effectiveness by training front line staff on product knowledge and customer service skills – all on a tight deadline. The challenge Tradelink Plumbing Supplies has over 200 plumbing centre retail locations across Australia, and were looking to increase the sales effectiveness of the business by creating product knowledge training for their front line […]
Medibank Product Knowledge & Customer Experience Training
/in Uncategorized /by TEDHelping customer-facing employees understand a new range of products, the customers they’re for, and how to sell them effectively through an innovative custom training video. The challenge Medibank, an integrated healthcare company that provides both private health insurance and health solutions products, was looking to empower current employees to understand six new products aimed at […]
McDonald’s Financial Skills Elearning
/in Uncategorized /by TEDUsing rapid elearning to improve profitability, safety, and customer care in restaurants – saving over £5 million on the way. The challenge How do you balance commercial costs with sales and quality, whilst making sure you deliver on profit? For managers at McDonald’s, developing a deep understanding of these components and how they interact is […]
Whizz-Kidz Bespoke Elearning
/in Bespoke, Not for Profit /by TEDInteractive and engaging elearning for young people aged 13 to 19 years old. The challenge Our challenge was to create 45 minutes of elearning to supplement the existing face-to-face training that Whizz-Kidz currently offers. While Whizz-Kidz already had some elearning, the charity was looking for something that would be more interactive and engaging for their […]